FAQ

info@wildtrails.be – tel. +32 84 36 85 50. Would you like to make a reservation within the next 3 days, or reach us outside of office hours?  tel. +32 474 84 80 84

Wildtrails Basecamp – Rue du Moulin, B-6987 Jupille-sur-Ourthe (Rendeux)

Just 5 km from La Roche-en-Ardenne
20 km from Durbuy
30 km from Houffalize
60 km from Namur
70 km from Liège
120 km from Brussels

Wildtrails is open year-round except on December 25th and January 1st.

People with limited mobility are welcome at Wildtrails.
However, the ability to participate in activities strongly depends on the nature of the physical limitation.
Please do not hesitate to contact us to discuss how the limitation might complicate or prevent participation in the activities.

However, our buildings and activities are not accessible to wheelchairs.
The Wildtrails buildings do not have parking spaces or restrooms specifically designed for people with limited mobility.

To ensure availability and a spot for an activity, it is best to make a reservation in advance. We are available for this, even outside of office hours. For a last-minute reservation, you can contact us at +32 474 84 80 84.

Yes, the scheduled activities always take place. If you are well-equipped* according to the weather forecast, a rain shower will not spoil the fun at all! In case of extreme weather conditions, we will contact you to discuss an alternative. *A good briefing and preparation can prevent many issues: proper rain gear, spare clothes, sturdy shoes or boots, etc. There is no such thing as bad weather… only bad clothing and preparation (see practical information).

Wildtrails offers free parking, and you can also charge your vehicles worry-free during your offsite at the Basecamp thanks to our 64 Smappee charging stations.

All parking spaces are free of charge.

Please note that charging stations cannot be reserved.

• Train: Gare de Melreux or Gare de Marloie
• Bus: Line 13 from Gare de Melreux
• Bus: Line 15 from Gare de Marloie

This depends entirely on your programme. For the activities, we ask participants to wear appropriate sports clothing.

Yes, you may bring and consume your own picnic and drinks on the Wildtrails property at the Basecamp. However, if you wish to picnic indoors, we ask that you purchase your drinks from Wildtrails.

Yes, you can always order a drink or an ice cream from us. For breakfast, lunch, or any other meal, you need to make a reservation in advance.

Dogs are not allowed to participate in the activities, but they are permitted on the property under the following conditions:

• The dog must always be kept on a leash.
• The dog must not cause any noise disturbance.
• The dog must never be left alone on the property.
• Dog waste must be picked up immediately.

You may participate in the activities as part of a bachelor/bachelorette party, but we expect respectful behavior on site. For safety reasons, it is strictly prohibited to participate in the activities under the influence of alcohol. Alcohol is not allowed before or during the activities. Wildtrails reserves the right to deny access to participants who show signs of alcohol consumption.  If you wish to stay with us for a bachelor/bachelorette party, this must be reported in advance, along with a clear schedule and program. We aim to maintain good relations with our neighbors, our village, and nature. Therefore, loud parties and excessive drinking are NOT welcome. If you book without notifying us or without approval, Wildtrails reserves the right to refuse you entry and to ask you to leave the premises without compensation.

There is no such thing as bad weather, only bad clothing! What’s more, our instructors always provide ponchos for our customers to brave the rain.

Of course, we always listen to the group and adapt our programme to their wishes. In extreme conditions, indoor alternatives are provided!

Yes, your team will always have a dedicated facilitator.

Activities can be guided in Dutch, French, or English.

Individual showers are available at Wildtrails Basecamp.

Yes, Wildtrails has a payment terminal at the Basecamp.

For an individual reservation, payment is made in advance via bank transfer, Bancontact, or in cash on-site at the start of the program. For group reservations, we ask that the payment be arranged (partly) in advance via bank transfer.